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Delete your account

You can permanently delete your Nails Era account and personal data at any time, on the website or in the app.

What gets deleted

  • Your profile: name, email, phone, username, password, photo, address and location
  • Health notes
  • Chats with the studio, including shared photos
  • Reviews, loyalty card, stamps, coupons, spin rewards and referrals
  • Notifications, waitlist entries and the mailing list

What we keep, and why

Indian tax and accounting laws require us to keep invoices and payment records (normally for 8 years). We keep only those records, without your email, phone or account link: past visit bills, shop order invoices and payment entries. They are deleted when the retention period ends.

Questions

Grievance Officer: Studio Owner, Nails Era
Email: info.nailsera@gmail.com
Phone: +91 98773 54343
We acknowledge complaints within 48 hours and aim to resolve them within 30 days.